Fiverr Community Forum

How can I avoid buyers from cancelling orders

Yesterday one of my buyer CANCELLED an order after i’ve delivered it without reason. Also, it’s impossible to contact him because he blocked me.

I’m really upset!..What can I do to avoid this from happenning again in the future?

I don’t want to work for free and waste my time!



He did not block you. He carried out a PayPal chargeback. This means that the order is automatically cancelled and he gets banned.

Yea, I’ve had this happen to me a few times already. Unfortunately it happens and there isn’t anything you can do about it. I’ve also had buyers cancel because they accidentally ordered from me twice. Hurts my cancellation rate, but again, there’s not much I can do about that.

Reply to @ryangillam: THANKS FOR YOUR REPLY :slight_smile: