Fiverr Community Forum

How can i cancel the gig..?

hi there guys,

I have question. How can i cancel the gig if the seller cannot finish the job?

I already explain the detail about the outcome file (.obj/.dwg/.dfx) that i need both in request session and during chat with him before he took the gig.

The guy took the gig. And deliver to me different file that i cannot use.

When i ask about the file, turned out this guy cannot produce it.

Theres nothing i can use from his file, therefore im asking a refund.

He agree about this, but when i try to find cancelation button, i cant find it.

Kindly need your help.

Open the order. On the very top you will see “Resolution Center”. Your seller can also send you a cancellation request for you to accept. If you have trouble finding it just ask him since he already agreed to the refund.