Fiverr Forum

How can i cancle order or return payment to client


#1

How can i cancle order or return payment to client got a bad review for misunderstanding.


#2

Go to the order page and click on Resolution Center (on top right side the page) . Follow the process and you will be able to refund your buyer.


#3

Refunding a buyer who gave you a bad review will NOT remove the bad review. Sellers cannot remove reviews by offering refunds. Bad reviews will remain on your gig/account.


#4

Keep the money and live with it.


#5

Always, Ask in Delivery message to the BUYER:
Before leaving a review please comment if you’re not happy with the results! We offer satisfaction guarantee or Moneyback!

They will write you and you can offer moneyback before they review your gig :slight_smile:


#6

Go to Resolution
And they you will get the way


#7

buyer wants to remove but dont know either how to to it


#8

Guide him how to do that


#9

go to resolution! and there you will find feedback dispute! you can raise it and buyer can accept and change it after that