Hi fiverr sellers. I hope this is the appropriate section to ask this.
Every now and then I get a buyer that does not understand why I’m asking them to put something in the “instructions” field of a gig they purchased from me that serves as a “Gig extra”. Because I’m not level one yet , I still offer extras by way of purchasing the gig a certain number of times… But in doing so , since the customer usually puts all his instructions on the first order… They seem to intentionally not fill out the “instructions box” of their supplemental gigs. Every now and then I get a buyer that doesnt know how to go back to the gig in question and fill in the box…
How can I very simply explain to a buyer where his order is so he can fill out that instructions box? I've tried telling him to "view all" his orders somehow.. And I've even given him a message from that gig by clicking the "Buyer not responding?" button.. and writing something in there saying ""Put something in this box please to avoid further delay!" ... but it's not happening.
How can I easily explain to my buyer where to find this? - Thanks!