yes. before the order is completed,we don’t know if it is good or bad.And sometimes,maybe there is misunderstanding too .
As a buyer,usually i try to send enough information about the job before order,and if the seller says that he needs more information,i will try to explain that in detail until he understands the job.and after that,if he can do that well,i will give positive feedback after order completed automatically.He don’t need to ask for that .Usually don’t start a order directly,because if there is no enough information,the seller cannot do that well in a limited time.and then they won’t satisfy each other,that is not good for buyer and seller.
As a seller,i never ask my customer to give me positive feedback before order.Because i have not known what i need to do,why the customer promise to give positive feedback. But before order,i need to understand the job,and get enough information about the job too.
I have some long term customers,and sometimes there is misunderstanding between us too,but after communicating,usually we can understand each other .
So in my opinion,before order ,communicating is very important !