Fiverr says get in touch with the customer and ask nicely.
Fiverr does not ban for stolen content as it is away from the Fiverr platform and there is no longer an order in place. Yet, I still get to keep the negative feedback. Baffling, I know. (they finally acknowledge that there was a problem with scammers, only took about 100 messages)
I am not allowed to get in touch with the web host of the site or I will get banned from Fiverr due to communication outside of the platform. This is the method I normally use and have had about 30 websites shut down after they charge back via PayPal but nope. Not a solution here)
I wanted to make a list of people who have scammed me out of content and put it online, but I was told I am not allowed to do that either.