Jump to content

How can I offer unlimited revisions without buyer abusing it?


emilalek

Recommended Posts

I offer unlimited revisions in my explainer video gig because I really want buyers to be happy with the video.
I thought it was obvious that unlimited revisions mean fixing mistakes or changing something they didn’t like about the video. Maybe if some part in the video wasn’t clear or something like that…
But apparently, it’s not so obvious as I thought.
They request changes too many times, each time different things, ask me to change details they provided and add new ideas to the video.
And when I try explaining politely that it doesn’t mean I will work for free for the rest of my life:) They are not satisfied. What should I do?

Link to comment
Share on other sites

You should first of all explain in your gig descriptions (and possibly in your gig video) what “revisions” mean/include, what “unlimited” means.

Also, if the buyer asks to change the order requirements, they already agreed that the info they provided was accurate and complete, and any changes to the requirements will need additional charges (they have a checkbox that they tick for that - use that to your advantage like I did and upgraded the order)

Link to comment
Share on other sites

I offer unlimited revisions in my explainer video gig because I really want buyers to be happy with the video.

I thought it was obvious that unlimited revisions mean fixing mistakes or changing something they didn’t like about the video. Maybe if some part in the video wasn’t clear or something like that…

But apparently, it’s not so obvious as I thought.

They request changes too many times, each time different things, ask me to change details they provided and add new ideas to the video.

And when I try explaining politely that it doesn’t mean I will work for free for the rest of my life:) They are not satisfied. What should I do?

I offer unlimited revisions in my explainer video gig because I really want buyers to be happy with the video.

If a customer has to ask a revision more than 3 times then believe me, they are not happy.

  • If you’re good at what you do then you shouldn’t need to do unlimited revisions.
  • If your customer is not able to explain what they need and continue asking for revisions then they are wasting your time.

My recommendation is to stop offering unlimited revisions

Link to comment
Share on other sites

I offer unlimited revisions in my explainer video gig because I really want buyers to be happy with the video.

If a customer has to ask a revision more than 3 times then believe me, they are not happy.

  • If you’re good at what you do then you shouldn’t need to do unlimited revisions.
  • If your customer is not able to explain what they need and continue asking for revisions then they are wasting your time.

My recommendation is to stop offering unlimited revisions

My recommendation is to stop offering unlimited revisions

Exactly my though, but on the other side there are buyers whose eyes have a bling when they see the word “unlimited” - although I reckon these would most likely be the cheaper/est buyers.

Link to comment
Share on other sites

My recommendation is to stop offering unlimited revisions

Exactly my though, but on the other side there are buyers whose eyes have a bling when they see the word “unlimited” - although I reckon these would most likely be the cheaper/est buyers.

although I reckon these would most likely be the cheaper/est buyers.

Exactly 🙂 Not sure if you wish to deal with such buyers

Link to comment
Share on other sites

you mean that GiG option call "Number of revisions offer"not working?

Yes, it’s

you mean that GiG option call "Number of revisions offer"not working

Exactly, it doesn’t have any effect on the “request modification” button - it’s purely informational for your buyers and potential buyers to get an idea of how many revisions you offer, but they can request unlimited revisions even if you set to 0 or 1.

Link to comment
Share on other sites

Yes, it’s

you mean that GiG option call "Number of revisions offer"not working

Exactly, it doesn’t have any effect on the “request modification” button - it’s purely informational for your buyers and potential buyers to get an idea of how many revisions you offer, but they can request unlimited revisions even if you set to 0 or 1.

so you must fix that gig option to

"number of revisions offer = number of times that buyer can click the modification button"

so after all revisions done by seller then that “request modification” button must be locked till buyer add gig extras for additional revisions?

Link to comment
Share on other sites

Thank you all:) I actually do it to give the buyer confidence that they can trust me, and that the product will be good. I kinda though that as a buyer I might want to have unlimited revisions wich makes sure I will be happy with the result. I’m afraid if I will change it to 3 revisions, it will scare them in some way. Maybe I’m wrong…

Link to comment
Share on other sites

Thank you all:) I actually do it to give the buyer confidence that they can trust me, and that the product will be good. I kinda though that as a buyer I might want to have unlimited revisions wich makes sure I will be happy with the result. I’m afraid if I will change it to 3 revisions, it will scare them in some way. Maybe I’m wrong…

I actually do it to give the buyer confidence that they can trust me, and that the product will be good.

If I’d see “unlimited revisions”, I would think that the seller isn’t confident about their skills to make a buyer happy, that they require many revisions to give the expected work and satisfy the buyer.

If, on the other hand, I see 3 revisions, then I know that the buyer knows his stuff, that they are confident on their skills and those limited revisions are like a promise to satisfy the buyer.

Link to comment
Share on other sites

Thank you all:) I actually do it to give the buyer confidence that they can trust me, and that the product will be good. I kinda though that as a buyer I might want to have unlimited revisions wich makes sure I will be happy with the result. I’m afraid if I will change it to 3 revisions, it will scare them in some way. Maybe I’m wrong…

I offer 0 revisions - if I make a mistake, I’m happy to correct it. Works for me! 🙂

Link to comment
Share on other sites

Thank you all:) I actually do it to give the buyer confidence that they can trust me, and that the product will be good. I kinda though that as a buyer I might want to have unlimited revisions wich makes sure I will be happy with the result. I’m afraid if I will change it to 3 revisions, it will scare them in some way. Maybe I’m wrong…

Exactly what @woofy31 said. (I was just about to say the same thing 😃 )

Link to comment
Share on other sites

Thank you all:) I actually do it to give the buyer confidence that they can trust me, and that the product will be good. I kinda though that as a buyer I might want to have unlimited revisions wich makes sure I will be happy with the result. I’m afraid if I will change it to 3 revisions, it will scare them in some way. Maybe I’m wrong…

as Woofy31 said before

limiting revisions will not work because buyer can click the modification button UNLIMITED times

he must fix this

as said before “number of revisions offer in the gig = number of times that buyer can click the modification button”

Link to comment
Share on other sites

as Woofy31 said before

limiting revisions will not work because buyer can click the modification button UNLIMITED times

he must fix this

as said before “number of revisions offer in the gig = number of times that buyer can click the modification button”

limiting revisions will not work because buyer can click the modification button UNLIMITED times

Limiting revisions will not prevent the buyer from asking for more, but at least your gig will explicitly state how many revisions are included at the gig’s price. And asking for more will give you a chance to show the buyer what your gig pages states, and thus charge more because the buyer agreed to that number when they ordered (that’s what the special checkbox in the instructions is for).

Link to comment
Share on other sites

limiting revisions will not work because buyer can click the modification button UNLIMITED times

Limiting revisions will not prevent the buyer from asking for more, but at least your gig will explicitly state how many revisions are included at the gig’s price. And asking for more will give you a chance to show the buyer what your gig pages states, and thus charge more because the buyer agreed to that number when they ordered (that’s what the special checkbox in the instructions is for).

yes but buyer still can click the modification button UNLIMITED times

that must be fixed?

Link to comment
Share on other sites

yes but buyer still can click the modification button UNLIMITED times

that must be fixed?

Sellers have requested it to be changed ever since it was implemented, but Fiverr still hasn’t changed the way it works (or doesn’t work). If you search on the forum for “request modification”, you will see how many sellers have complained about it. You’re not the first, and you won’t be the last 🙂

Link to comment
Share on other sites

yes but buyer still can click the modification button UNLIMITED times

that must be fixed?

They can request a revision as often as they like but after they use the 1,2,3 etc revisions you offer, then when they hit the button again you start sending custom extras for them to accept before you start on the revision. If they want to pay for 20 more revisions then let them but you will find that having to pay for each one makes them a lot more careful to be specific and get it right.

Link to comment
Share on other sites

Sellers have requested it to be changed ever since it was implemented, but Fiverr still hasn’t changed the way it works (or doesn’t work). If you search on the forum for “request modification”, you will see how many sellers have complained about it. You’re not the first, and you won’t be the last 🙂

not me hhhhhhhhhhh

LOL XD 🙂

Link to comment
Share on other sites

Take it from a buyer.

Get rid of that unlimited revision as your counterparts have told you.

I’ve never, repeat, never hired on basis of revision. I am also not out to cheat, scam or steal either, so I don’t think about looking for such things on a gig.

I’ve said this before and I will say it again. I don’t care if you offer revisions or not, if you screw up, you will fix it; if I screwed up, I will pay you to fix it.

Unlimited revisions give buyers incentive not to have their act together before ordering.

Link to comment
Share on other sites

Take it from a buyer.

Get rid of that unlimited revision as your counterparts have told you.

I’ve never, repeat, never hired on basis of revision. I am also not out to cheat, scam or steal either, so I don’t think about looking for such things on a gig.

I’ve said this before and I will say it again. I don’t care if you offer revisions or not, if you screw up, you will fix it; if I screwed up, I will pay you to fix it.

Unlimited revisions give buyers incentive not to have their act together before ordering.

Nice new pix.

I stand with this opinion of getting rid of unlimited revisions. 6 out of 10 will always abuse it.

Again, it sort of shows you aren’t good enough in what you do. Serious-minded buyers may think twice on buying from you.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...