Friends I got 2 negative reviews in this month without having a fault from my side.
both the cases buyer was satisfied with the designs.
in the first case.
buyer give a positive review and after few days he asked for an extra modification.so I send a $5 min offer to the buyer.but the buyer wants the modification for free.but he accepted the offer and give a negative review saying that I have charged extra money for the modification.
in the second case buyer really like my design and give a positive review.after some days he edited his good review to a bad review and said files are not good quality while downloading.so i download the files from Fiverr and check it.but it looks good in quality.
so i contact Fiverr support about this issue.customer support confirms my files are good quality.so i ask customer support to help the buyer to download good files.they said i want to ask the buyer to contact fiverr support.so i contact buyer.but he is angry with me and said I wasted his money.
I got a negative review because of Fiverr technical issue or buyer computer issue.
as a seller, i like to know who will support me?
their is no value for a designer and his work on fiverr ?