Hope you all are well.
I have completed a logo design order and at first the client was satisfied by seeing the design, but after delivery, he is starting to say that Fiverr is hard to him and he is not fluent at using the computer. He could not download the files I have delivered because of his lack of knowledge. I have given him a Youtube video link (in Inbox) so that he can download the files and also can accept the order but he did not do this. I have also given him Fiverr support link so that he can understand what actually have to do for downloading the source files I have given him.
I have also said him to support him and will stay with him for support but he did not understand me. And after 3days he gave me 1 star review.
As a beginner, now I cannot send buyer request. I have also knocked in Fiverr Support with the details and attached screenshots but did not get any reply.
I am really upset now for this.