So, if a buyer wants to buy a custom order and in the custom order field they write abusive or illegal things, shouldn’t there be a report button there? There should be a report button next to each and every single means of communication between the sellers and the buyers.
There isn’t even a report button next to the order page. If the script they send me to say is against Fiverr TOS, the only thing I can do is reject the order, but I see no way of reporting an order.
Why would I want to protect the abusive buyer’s identity? They are a threat to one of your sellers. They need to be exposed. I thought that Fiverr would side with a level 2 seller who has provided quality work for over two years, not with a random abusive buyer.
A few days ago Fiverr kept under moderation a message I sent to a buyer telling him that I cannot offer services outside of Fiverr, as they had requested. They reviewed my message and approved it after 24 hours, confirming that I had not said anything against the TOS, but I received no apology from the Fiverr staff for being treated on the presumption of guilty until proven innocent. So sad to see that Fiverr only investigates when it comes to protecting their business, but they don’t care about the safety of their sellers.