Fiverr Community Forum

How do I cancel an order made by a buyer?

I do not want and can not execute it (it seems that the buyer does not realize what he want from me and how fiverr works).

In my reply, that I can not perform his order, the buyer does not respond.

What will happen if I just ignore the order? Will this affect my ranking somehow?

Thank you.

Click on the “Resolution Tab” and offer the cancellation…

Do not ignore the order. The time is ticking and then it would become a later delivery.

Write to the buyer and let them know that you have to cancel the order as you are unable to complete it.

When you have the order opened at the top there is a tab called Resolution Centre. Click on this and complete accordingly.