Fiverr Forum

How do I cancel an order


#1

Hi can someone here help me how to can an order. I order a gig and never get delivered. I sent two emails about the order an never here back… I want to cancel it and contract someone else… THX


#2

On the top of the order page there’s a tab called “Resolution Center”. Go there and select the option you prefer, most probably, “the seller is not responsive”.


#3

No matter the reason, please give the other individual some time to respond. If you need more information on how to cancel you can read more here in the Fiverr’s FAQ: http://support.fiverr.com/hc/en-us/articles/200051296-Canceling-an-Order



Have a good one! :slight_smile: