How do i cancel order/get a refund?


#1

I have a seller who never came through and has asked me to cancel the order. How do I do that plus get my money back? Thanks for your help.


#2

Forgive me…where is the order page?


#3

How do you use the funds from Fiverr credit to purchase another gig?


#4

@ songbirdd85 I had a similar experience when I had to deal with a cancellation from a purchase I made. When I went to purchase another gig, Fiverr automatically used my credits.


#5

Sorry for my delay in responding–I got the flu!!



I just now went to “Shopping”. I see the order that the guy wants me to cancel (he says he couldn’t get to it), but there’s nothing there that says I can Cancel. It says “In Progress”…yet he’s not doing a thing. What do I do now??


#6

Thank you! Finally was able to request a cancellation, and now have to wait on the guy to agree, too. Wow, that wasn’t easy or obvious, so I thank you for your help.



#7

See this then you will never need to cancel.

http://forum.fiverr.com/discussion/19347/you-will-never-need-to-cancel-a-gig-that-you-bought#Item_1