The average layman probably thinks the possibilities of Photoshop are endless. They pretty much are, but ofcourse there are boundaries.
A buyer sent me a picture of a person, taken in direct sunlight (part of a bigger/longer order, otherwise I would’ve cancelled). Half of the face is covered in dark shadows, not enough details left in the darks. The buyer wants me to remove all of the shadows, but since there is no detail in the shadows, this is not possible.
I’ve tried to explain multiple times but to no avail. What should I do now?