Fiverr Forum

How do I get a refund for failure to deliver a gig that I paid for?


I hired someone to create a sales page and he hasn’t delivered. I keep being told that I will get it in 24 hrs but nothing ever comes. I just want my money back.


Hi there!

Sorry to hear you’re disappointed.

I’m afraid nobody on the forum can help you - you’ll need to try customer services.

Good luck!


Check this link:


Where can I find the contact info for customer service?



Thanks or the response!


Here you go:


Thank you for your help.