Fiverr Forum

How do I get a refund for failure to deliver a gig that I paid for?


#1

I hired someone to create a sales page and he hasn’t delivered. I keep being told that I will get it in 24 hrs but nothing ever comes. I just want my money back.


#2

Hi there!

Sorry to hear you’re disappointed.

I’m afraid nobody on the forum can help you - you’ll need to try customer services.

Good luck!


#3

Check this link:
https://support.fiverr.com/hc/en-us/articles/224270888-Resolving-Issues-with-an-Order


#4

Where can I find the contact info for customer service?

Thanks!


#5

Thanks or the response!


#6

Here you go:
https://support.fiverr.com/hc/en-us


#7

Thank you for your help.