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How do I get a seller to give me what I paid for?

So I hired the this guy from Sri Lanka (fragglesrock) to design a postcard. I order a few extras like the PDFS and setups, bleeds and more.

He did a great job of designing the postcard (even though he made a lot of mistakes that he shouldn’t have). But he has yet to send any of the bleeds, setups, and the editable files that I paid and asked for. Yet he wants me to give him a 5 star rating.

It seems to me that he is trying to blackmail me in giving him a good rating for what I am asking for.

How do I get this corrected or my money back?

Please help.

Sheriff’s note: sorry, naming and shaming is not allowed in this forum

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