Fiverr Community Forum

How do I get my money back

i am buyer… i wanted to buy a service. it is a 63 dollars offer… i put my card info… then it took it… took me the next level … then showed it has a problem, the order is not completed but it took 70 dollar from my card… what i will do now

Hi there, you can submit a ticket, Customer Support will look into it:

Use PayPal account to buy

Fiverr deducts it fee too for each of the order so may be therefore you are charge $70 for $63 order

He said fiverr deducted his money and gave him an error NO GIG was ordered.

Order was not completed*. Means order has been made but seller has not deliver yet

Read again. It will take a few hours to understand…