Fiverr Forum

How do i transfer the money refunded to me from a order to my paypal


#1

I am a buyer and I am no longer interested in using fiverr. How do i go about getting the remainder of my money that is in my buyers account to my paypal account? I see the balance next to my user name, and when I go to my settings I see the paypal button but its not selectable. Opened a ticket with support but no response .


#2

It’s too bad that you leave fiverr.
You can withdraw your balance to paypal account but first, you must add your paypal first.
Read the process here:
https://sellers.fiverr.com/en/article/withdrawing-funds

Anyway I still do hope you will return to fiverr in the future. Cheers.


#3

why is it that the money doesn’t show in the available section?


#4

Your money will be available after 14 days from the day you were refunded.
Does your money pass the 14 days pending time?


#5

no it doesn’t, but the gigs deadline was OCT 2017 and I kept giving the seller time but no results. So, no the gig got cancelled today. 14 days from today?


#6

Yes, 14 days from today.


#7

The 14 days doesn’t apply to you since you are a buyer. The only way you will get the funds back to your paypal is if you contact support.