Someone cancelled an order I made. If I don’t want to use all credit, how do I withdraw?
Deposit refunds (i.e. refunds directly to your payment provider) can be performed by our Customer Support team, based on the Order’s original payment amount and currency. To prevent fraud and abuse, we limit the total amount of times users can request a payment provider refund, which is subject to review by our Customer Support team. Such refunds may be subject to an additional fee.
The above is from the Terms of Service at the bottom of the Fiverr main page under
There you will find the rules (in great detail) as to how Fiverr works.