Fiverr Community Forum

How do you get money refunded on to your creditcard for gigs that have been mutually cancelled

The Fiverr system which went down on Tuesday caused huge problems for many me included. I needed artwork for Tuesday pm and to this day have not been able to get it. The money is sitting in my shopping cart and I’d like to know how I can get it put back onto my creditcard.

You can’t get it back on your credit card. The terms of service state that all funds will be returned as Fiverr credit.

Never mind!

ok. Then for argument sake. I have $73 held in credit and I am making a purchase a gig worth $135. How do I use the credit held in Fiverr and only pay the balance from my credit card. Since I dont want all the $135 taken from my Card?