I got my first 4 star rating.
It wouldn’t be very interesting to me if buyer didn’t write:
“Thank you very much for the XYZ you made for me! I’ll consider you again for my next XYZ .”
I asked buyer:
“Why aren’t you completely satisfied?”
And he replied:
“I didn’t review you as “not completely satisfied”. I am completely satisfied. Was it the very best? Was it exceptional? No, I don’t believe it was. For other people, maybe it would be but I already knew over 95% of what was on that report.”
Questions for sellers are:
- Do you try to find out why buyers didn’t give you 5 stars?
- Do you offer them free revision or additional services in order to get 5 star rating?
- Is there anything else you would do when you receive less than 5 star rating?
Question for buyers:
Do you take into account Positive Rating of the seller or just rating of a particular gig?