How does 3 days countdown work if the buyer doesn't respond?

[veetink]

So I delivered my work. The buyer didn’t respond yet which is normal I presume. Everyone has their schedule. So I wait.

3 days passed and I notice no change in the status bar on top:

This order will be marked as complete in 3 days. Two full days have passed after delivery and the day count doesn’t show any change.

I understand this to be a safeguard feature. I am doing my research as a new guy, but there are still lots of things to learn about the site mechanics.

Perhaps I simply missed something?

Does the 3 days countdown begin after gig delivery deadline expires or after the work delivery (in this case earlier than deadline)?

[landongrace]

When someone orders something the delivery countdown starts.

When you deliver the job, it stops.

If they ask for a revision, it starts again.

After you have delivered the job, it will post completed when the customer excepts it as complete or 3 days have past with no response.

When you redeliver for any reason, the 3 day completion clock starts over.

[itsyourthing]

Reply to @landongrace: Right to the point!

[veetink]

Reply to @landongrace: I see. Thank you for such clear answer.

[veetink]

Reply to @kjblynx: Thanks. So I take this caching error is about what I see on my browser and it doesn’t affect the countdown on fiverr platform then?

[killme20]

/Yeap

[nasirjavaid]

Hi,
There is a strange thing happening… 3 days limit has passed since 3 hours after delivering the project and when I clicked on “resolution center” there they mentioned that order will be marked complete in next 2 hours…
when I again checked after an hour I saw “order will be marked complete in 4 hours” and finally just checked a while ago and was amazed to find that “order will be marked complete in 6 hours” 😦

Can someone figure out whats going on? each time I check they increase 2 hours. The buyer is communicating with me but didn’t marked order as complete

[nasirjavaid]

UPDATE: Finally after 6 hours its marked as completed. Yesss (Y)

[developerdevon]

When someone orders something the delivery countdown starts.

 

When you deliver the job, it stops.

 

If they ask for a revision, it starts again.

 

After you have delivered the job, it will post completed when the customer excepts it as complete or 3 days have past with no response.

 

When you redeliver for any reason, the 3 day completion clock starts over.

Thank you for this concise explanation!