krheate Posted November 23, 2020 Share Posted November 23, 2020 Hi! I’m a little confused about how the response time works. I woke up around 8 am and I saw that I’d received a new message earlier at 4 am. I was asleep at 4 am, so when I responded to the message at 8 am, my response time went from 1 hour to 4 hours. Why does it count my response time even when I’m offline? Could anybody explain how this works? Thanks!Note: I was able to get my response time back down to 1 hour with other new messages around a week later! Link to comment Share on other sites More sharing options...
vickiespencer Posted November 23, 2020 Share Posted November 23, 2020 Everything you need to know about response time & ratehttps://www.fiverr.com/support/articles/360011451678-Everything-you-need-to-know-about-response-time--rate Link to comment Share on other sites More sharing options...
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