How fiverr counts response rate?

[sadmansakibnadv]

how the Fiverr counts response rate? it should be based on the 1st message right? I don’t have any new messages left which are unread but it is showing my response rate dropped to 80%!
Is Fiverr started counting who send the last message? I don’t know what is happening! is it a bug or what?

[mariashtelle1]

Check if you have any messages that went to spam automatically. Sometimes it does affect stats even if it shows that spam message wouldn’t affect your response rate

[fighter3]

Contact with CS. It will be great for your situation. 🙂

[fighter3]

Hello, please anyone can tell me a way to contact or send message to the buyer because fiverr doesn’t allow to me send new offers.

Thanking you in advance

Asking another question under others thread, you post may be flagged as off-topic…

[sadmansakibnadv]

Check if you have any messages that went to spam automatically. Sometimes it does affect stats even if it shows that spam message wouldn’t affect your response rate

te

i did there isn’t any