In the old days, a lot of sellers didn’t mind giving a refund because losing money was better than losing reputation.
Those days are gone. Now sellers are expected a minimum of 4.8 rating and a minimum of 90% completion rate. What happens if we fail to live up to those standards? Who knows? Some might be demoted, others I don’t know.
What does this mean for buyers? It means some sellers are less likely to send you a custom offer, and if they do, they will ask you not to demand a refund if you don’t like the work.
So if you want to make sure that your seller works with you, these are your choices:
- Order without messaging
- Accept the seller’s no refund policy
Before anyone gets angry, just remember that we don’t make the rules, we only adapt to them.