To all those of you! I did research just everyone says! There are mix of sellers with low and high reviews. Before 2018, I didn’t see this but this year 2018, I do see these changes and they are really FAIR on placing each sellers in the front of page or each rows at least!
3 things I love about Fiverr is that,
They’ve got well-organised customer support team. Customer service is VERY FAST, they ensure you that your case is taken care of, and they do care about the sellers and buyers. Whenever I have got questions, they respond me really quick with a warm customer service.
They don’t kick you out because you don’t get any orders! I had experiences using another site “Upxxx”, I submitted my full portfolio, applied for hundreds of jobs, but eventually, I didn’t hear anything back from there, and they banned me because I wasn’t getting any sales at all.
You can change review if you gave or write it wrong! I was using the iPhone to rate my buying order experiences. I wasn’t intend to click on 3.7 review but since the phone screen was small, I made a mistake… After I contacted the customer support, they immediately get back to me and helped me to get sellers to deliver me a modification request! Overall, I am pretty happy about their customer service team!
ONE thing that I would suggest Fiverr should do is open a new option of giving UPFRONT to sellers when buyer pays,
Why would I suggest this?
REASON: Because I had experiences that I completed an order and buyer request to cancel the order once I delivered it so I don’t get the chance to get the money! To protect the seller, this is one of the option that can be used, if the buyer cancel, the upfront belongs to the sellers. This way we don’t do FREE WORKS and gets NO MONEY eventually!