Have you guys submitted support tickets to the Fiverr Customer support? How has your experience been?
In my experience, most of the times, they just copy-paste the FAQ, or state the obvious things to me, or just act absolutely childish.
Tell them my gig video was not approved for this reason, even though that reason is not valid in my case -> They just state the same reason again.
Today itself, I submitted a technical issue I was having in applying for the Fiverr card, and they told me that I have already applied for the card. Then I told them I haven't, and they checked again and agreed I haven't. This time they told me to contact Payoneer. So according to them, I should submit a request to "Payoneer", which is some service that Fiverr collaborates with, for a "technical" issue that I am having with Fiverr's website. Da fucking hell.