I just responded to this:
wish i could be mentored by you… just wishing
with a generic “no, go away” response. The timer is still there. Incidentally, this idiot is a busty blonde from the USA, which apparently has a new colony just 1 hour behind me. I think my response rate should be 98–100%, but it’s currently at 94% due to insects.
You can always write to CS and ask them to reset it, which will fix it. I can’t be bothered to email them every other day about it, though. After all, just like everything else “it doesn’t affect anything and only you can see it” (my ass).