Fiverr Community Forum

How long does it take from purchase for an order to show up?

I’m currently talking with someone in messages about one of my gigs, and they are happy and want to buy it. They said they’ve already bought it, but there’s nothing showing up in my “Orders” page. Obviously, I don’t want to start until it shows up, and I was just wondering how long it take from purchase (from the customer) for an order to show up in “Orders”. Thanks.

It should show up almost immediately, as far as I’ve experienced. Accompanied by an email. Maybe check and see if you got an email first. And/or try a different browser/clearing your cookies/cache.

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Usually, it takes less than a minute. Try to refresh your page, or open it in another browser. If there is nothing on your main page, they didn’t buy your order yet.

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