Fiverr Community Forum

How long fiverr takes to verify the ID

Everything was going normally, I moved to Spain few months ago I asked Fiverr support to update my location after some time I see my account is restricted and I need to verify my ID. I tried to provide my ID but they fails to verify.
After that contact the support team again and they send me a link to verify, now I uploaded the documents again 24 hours ago. I haven’t heard from fiverr yet and my account is still restricted.
Anyone knows how long they takes to verify my ID.

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Guess I have something similar, I had my account temporarily disabled due to technical problems after three trys of ID verification. I contacted the team and they gave me another opportunity today, I took my photos and send them but now I haven’t heard anything for 5 or 6 hours and my account is still disabled.