This is akankha . I am active in fiverr from last few month . I notice some client just place order and gone . If you complete the Order and submit there a option in fiverr they mark the order as complete if there no reponse from buyer. But if does not show in your public profile . Although the Order will count for your rank but they are not positive. But i assume there should be a option call "mark positive in 3 days ". If your buyer not left review after 3 days mark the Order complete. then the Order should mark as complete .
i just want to know how many of yours Face this kind of issue ???
Reply to @catwriter:
that should not be right . i see some of my client do not leave review although the work is done perfectly .
Keep in mind that some buyers don’t leave a rating because they believe your work is poor, but don’t want to harm your business here. Imagine what would happen to your ratings if the buyers who thought you deserved 1 or 2 stars (or 3 or 4) were forced to leave a review.
itsyourthing said: I agree that about 30% is accurate. It's a shame there isn't some way to copy the praise that buyers leave in messages and convert it into actual reviews.
Around 23% of my orders haven’t been reviewed. Like others have said, anything up to 30% seems normal.
reddhorrocks said: It's pretty standard to see about a 30% rate of non-reviews. There are many buyers that do just pick up their order and move on. Nothing unusual. If it were more like 50% or 60%, then I would certainly be curious about what is going on.
that is why i am expecting a new solution in fiverr
Buyers cant be forced to leave feedback and there are those who don’t for multiple reasons.
- They just don’t like to leave comments or ratings in general
- They don’t want to hurt your ratings with a low rating they feel you deserve
- You as a seller didn’t remind them about the rating
- They don’t understand that as sellers, we live off our ratings.
- They bought the gig and forgot about it.
I have had sellers not rate until days later due to their schedule conflicts.
I would recommend sending reminders to them that if they aren’t satisfied you can work a modification with them. Or just a friendly reminder you are interested in seeing how your service was for them.
Chances are though for some sellers; if you didn’t communicate with them from the get-go they they wont leave feedback or ratings at all because you didn’t reach out to them during the process and instead just delivered the product by the due date…
I start communication with them from start to finish to include updates.
akankha said: ok order also should auto mark as positive after 7 or 10 days
It doesn't "auto give positive" just completes.
Well for me about 20% do not leave a review. They just order, get their work and you never hear from them again. Though I had people come back for their second order but some of them just don’t bother leaving a review…and yes you are right the order will be automatically marked as complete after 3 days by the Fiverr system
ok order also should auto mark as positive after 7 or 10 days
I agree that about 30% is accurate. It’s a shame there isn’t some way to copy the praise that buyers leave in messages and convert it into actual reviews.
It’s pretty standard to see about a 30% rate of non-reviews. There are many buyers that do just pick up their order and move on. Nothing unusual. If it were more like 50% or 60%, then I would certainly be curious about what is going on.
more or less its 30% for every one .