@marsarts In your order requirements you can say this:
You understand I will not manipulate or change, …
You agree to provide documents that you have the right to change under the copyright laws…
Then make the answers mandatory to check off in order to place an order.
(Check box goes here) Yes I agree to the terms above…
(Check box goes here) Yes I will only submit documents I have the rights to change…
I am not sure of your wording but the idea is you spell out the rules and make them agree to it to move forward to place an order. This way if something happens at least you have a case to bring to CS because the buyer agreed to your terms. It also turns away potential buyers who fear they may be found out etc.
As a voice over gig, I was so tired of providing a total re- read or “free revisions” of the script just so the buyer has two files to present to their client. This became obvious to me after time and time again I would get a revision request that says, can you give me a read with more energy or less energy or whatever it is. The idea that I will give a revision as a FREE read was something I needed to be very clear is NOT CORRECT.
So before I made these BUYER agreements mandatory, I asked customer service if this was ok and they said and I paraphrase,”of course”
Buyers now have to agree that they understand that I provide one read and revisions are for small errors on my part. And that once a buyer purchases a gig I will send several samples of the script so their team can approve the tone before the final recording and they need to be available during the first 24 hours for this process.
Since then, I have not had to submit total re-reads of the script. Done! Those who will take advantage read those rules and either change their ways or go somewhere else and that’s ok with me. It makes more time for great buyers.
I also give them an easy way to order with a list of check boxes of tones and timing.
To say the least, it has been wonderful.
Reach out if you want more details. I have screen shots I can send to show you what I did.