Please tell me the steps to mutual cancellation of an order.
order completed will go down
where is the resolve now option ?
The Resolution Center is easy to find. You can use it to cancel an order, but you should be aware that in 2018, all cancellations are the same. They all affect your stats and potential levels. It doesn’t matter if they are mutual cancellations, customer support cancellations or any other kind.
This answers your question so please don’t post it again. All the other copies of your question have been deleted.