Fiverr Community Forum

How to active my temporarily disabled

Hello,
my account is temporarily disabled .But i don’t know why? please help me about that, how to active my account again.

3 Likes

You must have violated the terms of service. Did you create another Fiverr profile while you already had one? Can you please share what the mail said?

1 Like

I don’t have a new account
They don’t give me any message just to give the robot.

Hi there,

Thank you for reaching out to Fiverr Support! This auto-reply is just to let you know that we received your inquiry and will get back to you with a (human) response as soon as possible. Due to the high demand, the current response times may extend up to 10 business days.

In the meantime, we suggest you to use the Help Center for information and FAQ’s, the Resolution Center for order related issues, and our Self-help tools prior to contacting our support at:
https://sellers.fiverr.com/en/
https://buyers.fiverr.com/en/
https://www.fiverr.com/support_tickets/new/gig (seller’s gig status help).

Kindly,

The Fiverr Support Team

Yoav | Team Lead | Fiverr Customer Support
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1 Like

With everything going on right now, it can take up to 10 days for CS to get back with you.

2 Likes

That’s the automated message you get when you submit a ticket to Customer Support.

What did the email you’ve received before that say? The one where they informed you that your account is temporarily disabled?

1 Like

That they do not give any message like this.

Wait for CS reply…

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you will contact with fiverr customer support, i hope that there can solve your problem as soon as possible

1 Like

Please contact with fiverr support for details as soon as possible.