If a pre-existing blocking button exists, then Fiverr loses potential “credit” revenue (an accountant’s trick! I cannot remember the term right now, but something to do with “churn”, but don’t quote me, because I am not anywhere near being an accountant) The same goes for an unblockable buyer who repeatedly orders despite polite and not-so-polite pleas to please go away. I’ve rejected $400 orders (well, OK, one, and I did have to think about it a lot) because it was actually for around $1000 worth of work. Where do you think that ended up? No in my pockets, nor back where such a large amount should have been returned.
For this reason alone–and without access to the data that Fiverr accountancy team obviously has–this is a hopeless discussion, especially since we all agreed to this in the TOS. The only way to get your money back as a buyer is to break off the agreement (and lose your account). But how many times have you read a hopeless complaint from buyers who sign up to a cheap and cheerful service expecting expert wizard work and get pissed because–it’s a cheap and cheerful service–they didn’t expect that kind of service?
As Fiverr matures into a company that is pushing up prices (good for sellers and Fiverr, naturally! And still a good deal for buyers, especially if they want to avoid the hijinks of a bidwar with canned responses, which is what low bidding gets you), this isn’t necessarily being reflected in it’s services. Again, we have no access to the details. Maybe Fiverr has really blown up and that November investment round has been a part of that–there will be some catch-up.
Just remember that you are on a platform that is growing massively and is likely to continue to do so, especially with a major competitor (who I cannot mention as per Fiverr rules) is closing up shop shortly due to a merger–where the prices are really on a par with here, just there you have to waste more time with bids or commissions or whatever they call them. If fails to adapt to the rigors of a bigger market by implementing features that seem to be everywhere else, its still got it’s cheap and cheerful, plus the 20%. So not really, is it? But as a coattail ride, consider that working with successful agents in most creative industries ask 20% or thereabouts (I could be corrected here, I pulled that stat out my arse).
Look, Fiverr’s a great, flawed idea right now. The blocking is the least of your worries. I usually suck up the order and do it, but if the difference is something like $600, go take a long walk off a short pier–and you know what, I kept that client for other jobs. With my custom quotes. Business is the art of working while not knowing half the facts or the future. You work with that. The block button isn’t your issue, it’s Fiverr’s. Work around it.
I would like a block button, too, but pipe dreams mate.