Fiverr Community Forum

How to cash in refund?

I got a $5 refund, that I thought would be applied to my next purchase. A few weeks later, I made a purchase and the refund was not applied. How do I apply this refund to a purchase?

It will be applied to your next $5 purchase. It cannot be used for gig extras, $10+ gigs, etc.

Yeah, you will have to settle for a Gig that may include less than you might want. Math is not Fiverr’s strong point.

Crazy, eh?

aaron2020 said: A few weeks later, I made a purchase and the refund was not applied.


Contact Customer Service directly, it seems like it's just a payment issue. They will be the ones to best assist you. :)

It’s not a payment issue. I’ll join the chorus. The credit can only be used for a purchase of that amount. It cannot be applied as a partial payment toward a higher value order.



When you place a $5 order, it will be applied to that.