I got a $5 refund, that I thought would be applied to my next purchase. A few weeks later, I made a purchase and the refund was not applied. How do I apply this refund to a purchase?
It will be applied to your next $5 purchase. It cannot be used for gig extras, $10+ gigs, etc.
Yeah, you will have to settle for a Gig that may include less than you might want. Math is not Fiverr’s strong point.
aaron2020 said: A few weeks later, I made a purchase and the refund was not applied.
Contact Customer Service directly, it seems like it's just a payment issue. They will be the ones to best assist you. :)
It’s not a payment issue. I’ll join the chorus. The credit can only be used for a purchase of that amount. It cannot be applied as a partial payment toward a higher value order.
When you place a $5 order, it will be applied to that.