Fiverr Forum

How to change order quantity as a seller?


#1

Hi,

I am a new seller and this is my second order. But my buyer placed an order without discussing the details with me. He wants to post 2 articles but his second article is not as per the writing guidelines of the site. When I asked him to update the content, he said just post one article and refund the money of another. I don’t know how to change the order quantity and refund half money of $8. Please help me!


#2

it’s not possible, there is no option for the particular refund here on Fiverr.


#3

Just tell him that you are willing to reduce the price of the next order he places with you — by the said (additional) amount (of course, only if you want to).

I think that’s the best way out. If he refuses to agree to this, you should just tell him in a polite way that it is, unfortunately, impossible to refund part of the order money back to him (since Fiverr doesn’t provide its sellers with such an option).


#4

Thanks for the reply.


#5

work hard and always keep your eyes on buyer’s request