Fiverr Community Forum

How to change video thumbnail?

Can all you help me how to change fiverr video thumbnail


Go into the details of your gig and edit the video. Select the pencil icon on your video in your gig to do so. It will play the video and ask you to pause on the frame that you want to use as your thumbnail. Click save and you will be good to go. It takes several hours before it finishes changing the thumbnail, though.


Hi Guys !

Does someone has already have this error message when trying to change his thumbnail ?

I tried many times and it still happening…

1 Like

did you able to solve this problem ?

Yes thanks ! I had to contact the help center and the technical team…