Fiverr Forum

How to chat with buyer within Order


#1

I have a question, how do we chat with buyer once order is placed. Also how do we send our ready file to buyer.

Can someone show the steps. Because I don’t see any reply or chart option within order.

Thanks.


#2

You can go to the order page and post messages there. That’s probably the best place for messages related to the order. You can also continue to use the “inbox” messaging system if you prefer that, but I think it’s best if you post order specific messages on the order page.

To send the file when you have completed the work you click on the “Deliver Work” button and attach it.

See: https://sellers.fiverr.com/en/article/delivering-an-order

Because I don’t see any reply or chart option within order.

At the bottom of an active order page (ie. one that isn’t complete yet) there should be an option to post a message.


#3

I got it, thanks a lot