Fiverr Forum

How to complain or resove Ordered Gig Issue?


#1

Dear Community,
I would happy if someone guide or connect proper place where I can complain & resolved ordered gig issue.
I am using Fiverr App and I can’t find support or fiverr help options.
I order gig seller deliver quickly order service to fulfill deadline but it wasn’t as requested. I ask to make as per request and modification, seller than taking too long time more than week but not delivering gig. I messaged seller but since 3 days he isn’t reverting too.

How & Where I complain and get back refund so use that amount with other seller?

Your early revert will appreciated.

Thanks,

Netavak


#2

go to website > notification icon > your order

when your order page open, click on resolve order ar right hand side,
then submit your problems to fiverr coustomer support.

https://support.fiverr.com/hc/en-us/articles/204063656-Using-the-Resolution-Center


#3

You can contact support at support.fiverr.com


#4

Thanks you for your help, appreciate it.


#5

Thank you for your help, appreciate the same.


#6

most welcome
i love this community