Fiverr Community Forum

How to contact Fiverr direct?

Good evening Community - ‘hopefully my saviours’

Does anybody on this Forum, know an e-mail address or Phone number that i can use to contact FIVERR directly. As my seller is not replying to a request for a refund.

The very best of regards

Mark

Hi Mark!

Here’s Customer Support direct link in case you want to place a ticket, and also their mail address. Please only write them once and wait for their reply. They might take 1 or 2 days, depending on their work load, but they’ll get back to you.

https://fiverr.com/support_tickets/new?source=help_center

support@fiverr.com

4 Likes

Hi mark …
submit a ticket from your order page visiting Resolution Center on top right corner of your order page. .

.
you can also submit here :https://buyers.fiverr.com/en/

thank you .

1 Like

Thanks ever so much for your quick response Abdullah, very much appreciated.

Cheers

Mark

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Thanks ever so much for your quick response Maitasun, very much appreciated.

Cheers

Mark

1 Like

You can contact with customer support directly @jax2001

You’re most welcome, Mark! (@jax2001) :slightly_smiling_face: