Fiverr Community Forum

How to contact Live Fiverr Customer Service Rep?

Hi, my service on Fiverr is coaching and teaching. In this service I need to talk or virtually meet clients. However, I don’t know where do I go exactly on Fiverr, to serve a client online ? Can you kindly tell me step by step ? Does Fiverr have virtual meeting like zoom ? Please tell me exactly where can I meet virtually assess and coach clients ?
Also I need to speak to Fiverr Customer Service Rep, how to connect with them live ? I need Fiverr Rep to check why when clients are asking questions, I send them the Gig package to buy, some ask to meet online & others they don’t respond back upon receiving my Gig offer and no longer respond. I need a Fiverr Rep to check why I failed 24 clients who approached me but never went forward ? I have been with Fiverr Since October 2020 I did not give one service, although my prices comparing to Fiverr other sellers are low and comparing to the Canadian market my prices are way too low. Your help is much appreciated. Regards

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Fiverr support, to my knowledge, does not do live contact.
You can always ask them directly, though: https://www.fiverr.com/support_tickets/new

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