Fiverr Forum

How to contact with buyer who never ever send me a message before?


#1

i have some problem with buyer. when he cancelled, i want to talk with him about our deal. but that time, i realized that he don’t contact with me in message. he contact by “update order”.

so how should i do to contact with him now?

thanks!


#2

Reply to @inkpetal: Mmm, odd. Ah well, I am guessing it’s to protect buyers from spamming sellers. It is a bit strange, but then I only checked a few profiles so that’s why I thought everyone had it.


#3

Reply to @laughingcrow: I checked through my sales and the only people with “CONTACT” by their names are Sellers. I don’t believe customer-only profiles, or profiles without active gigs, have that contact option.


#4

If you know the name of the buyer (from the log) you can find him on Fiverr. So go to Fiverr.com/username. You will then be able to click “Contact Me” under the person’s name.


#5

no you cannot message him now… there is no way


#6

At the bottom of the order click the buyers name where it states view discussion with …


#7

I have the same problem. The buyer cancel the order and in the same message ask me for a budget, but I cannot reach him! Annoying!


#8

Hello guys,



The way to do it is this: www.fiverr.com/conversations/username in some cases it works