Hi everybody! I
m Nicolas from Argentina. First post here. I have spent an year selling my services as a Session Musician in Fiverr and I´m actually a Level 2 seller. Ive been dealing with some customers who found the way to obtain different tracks only asking for revisions. For example: Once a guy hired me to play an strumming acoustic guitar. I recorded the track and delivered in the order page. Once he received the final track, He asked for a revision, and told that he didn´t realise that he needed the guitar making arpeggios, not the once I sent. So, he already had an strumming guitar and, by asking for a revision, he was gonna have a different version for the same price. I worked twice, but I got paid for one.
The first idea I had, was to upload the prices and take them higher, and that was gonna be a way to feel that they were not cheating me, but it didnt result.
A few months ago, I decided to work sending demos with clicks over (A kind of water shape) till the costumer says it
s ready in the orders chat. Once it`s ok for them, I deliver the final track in the order page.The truth is that it worked really good and I was starting to have fun again working here.
My last order, same situation, started to send demos, till the 4th was ok for the client.
“Thanks Nico, This will work fine, thanks my friend! Sounds great!!”
Well… I decided to send the 4th demo, without the click in the order page.
Once he received it, he told me that he realised that he preferred the 3rd demo. I really tried to keep calm but It was impossible. I finally told him that I was not gonna deliver anything else, that it was unfair and abuside.
“Then call it done. I’m not trying to abusive or unfair, Nico. I don’t time to argue… I can use the middle only. But let’s call it done, OK. Thanks for the work.”
So, he told me it sounded great and that will work good, but then “I can use the middle only”.
Obviosly he marked the order as complete and left a 4,7 start review (Thought it was gonna be worse), but I decided to contact the resolution center, cause I really felt unprotected by fiverr.
Cause, a 4,7 start review is not a problem, the problem is the private mail he receives after the order, asking about me, and then I
ll obviosly dissappear from the first pages for a time (Or ever). In the resolution center, the first answer was that the client was able to ask for unlimited revisions (Obviously, the one who answered, never read my story). So, how can we protect from these kind of cheaters, who not only make you lost time and money? I already know that the resolution center wont be the answer, but anyone has tips or experiences to improve here and avoid this problems?