I need your help and experience to deal with buyers who intentionally get my result without paying and decrease my cancellation rate also.
Last week, I have met several buyers, who made me upset and lost belief in Fiverr.
They ordered my gig, the first they said about their requirements, then when i completed all requirements, they requested to change, i completed again, even they are not changes, they are additional works. At the end they told that i didn’t complete as their requirements, and request to cancel. I lost money and more painful my cancellation rate decreased, it wasn’t worth.
Other one even didn’t listen to me, when received my result he rejected and requested to cancel immediately, what do you think? Obviously, he had this plan before and he intentionally did that.
I wonder how sellers deal with these buyers? We can not control this when they intentionally do that. Ask Fiverr? No, i don’t know why they always protect buyers, at least in these cases they don’t mark those order as cancelled and don’t decrease cancellation rate of sellers. It is unfair.
Or is there any ways i didn’t know?
Thank you for reading.