How do you deal with buyers who talk too much? Not in a mafia way where some concrete and the bottom of the river get involved eventually. Just when the person is chatty, I suppose, and it seriously gets in the way of your process.
I am “on the spectrum” which seems to be a fashionable term for it these days. I’m also Slavic and was once told that “your people’s communication style would be considered insulting in Canada”. I may be spoiled in a way because my day job was in digital advertising and I was fed perfectly conscience and straight-to-the-point briefs my entire career.
My question is, how do I politely stop a deluge like this?
I put “:)” at the end of my sentence to show that I was there for them emotionally (which I wasn’t really). But some buyers get offended when you aren’t friendly enough by their standards. That seemed to only exacerbate the problem.
PS The pre-order discussion was even longer. There was also a conversation after the order was complete.