Fiverr Forum

How to deal with fake buyers?


#1

Recently I came across a buyer who just cancels the order after receiving the work. He said that my answers was wrong. I checked them again and found them correct. I told him that my answers are correct and he just provided the answer in different format and cancels the order. I understood that he does not intends to pay me. Afterwards he just gives me a negative review.

I had never got negative review before this.

I don’t know how to deal n such situations. Can somebody tell me what to do?
I also think that it is better if fiverr comes up with such a thing so as to safeguard the sellers from such buyers


#2

If you have a proof that what you delivered was right then you can open a ticket with the CS.
I’m not sure if they will go into it thoroughly since the service you provide will not be what they are familiar with or easily verifiable.


#3

Contact customer support.


#4

You have to deal with this issue by yourself, customer support lol


#5

I opened a ticket with customer support. Lets us see if they are in a position to check the answers? I will also attach all the files here for the bloggers to see if my answer is wrong


#6

I am not able to upload files here.
can anybody tell me why?