Okay, so I’ve lost all my levels in a day and for the first time ever, really upset because it’s to do with response rate. I’ve had quite a few spam messages and people responding to a ‘post request’ I put up. I need help clarifying how to deal with these situations please.
So my questions are;
If you have spam messages, do you have to report them for these to not be included in your response rate %?
If you respond to every message but because they are a seller just like us, it keeps going on forever even though you don’t need to keep responding because the conversation is finished. What do you do?
If a conversation is finished and you want to end it, does archiving or deleting stop you having to respond and being counted in your response rate?
We are all very busy workers on here, we can’t be held responsible for ‘unimportant’ messages.