Fiverr Community Forum

How to deal with Unexpected order

Hello everyone,
How to deal with direct orders from a new buyer and no clear conversation before? As a seller it will badly affect our fiverr account if we cancel it. What measures can be required for this kind of situation?

Thank you all
Ashraf Shahin

You prevent this by adding mandatory requirements in your GIG. So order can not start without buyer filling in the forms.

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I wrote that to contact me before placing an order. Is it enough?

No. it must be in mandatory requirements (he has to click) for the order to start.

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Thank you for your time and important information regarding orders.