Jump to content

How to decrease cancellation Rate?


noumanarshad5

Recommended Posts

Unfortunately, you are going to get cancellations. I have had orders come in and, yeah, it is completely not something I do. No previous contact from the buyer, so I had to cancel and accept that I was going to get another cancel marked down. Other times you have contact with the potential buyer, but lines got crossed. When you get the order, you go “wait, this isn’t what we discussed” and have to cancel it. I had that happen too. The important thing: focus on the jobs you can do, get them done, and make your customers happy. When I am looking to buy, I am more concerned with the rating and treatment a seller gives than if cancellations happened. Of course, those happen. 🙂

Link to comment
Share on other sites

I’ve had a few orders where the buyer vanishes after purchasing. It’s rather annoying, but it can’t be helped. Your cancellation rate doesn’t affect you negatively (or so I have been repeatedly told), so I don’t think too much about it.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...